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At ALE Housing, we are committed to ensuring that our website is accessible to everyone. We strive to provide an inclusive online experience for all visitors, and we are continuously working to enhance the accessibility and usability of our website.

ALE HOUSING ACCEPTABLE USE POLICY.

This policy was last updated: May 26, 2024.PLEASE READ THIS ACCEPTABLE USE POLICY (AUP) AND ALL OTHER AGREEMENTS AND POLICIES REFERENCED HEREIN COLLECTIVELY DEFINED BELOW AS THE "TERMS OF SERVICE" CAREFULLY AS THEY CONTAIN IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS, REMEDIES, AND OBLIGATIONS. THESE INCLUDE VARIOUS LIMITATIONS AND EXCLUSIONS.

Introduction

Welcome to ALE Housing Solutions' website. ALE Housing Solutions specializes in providing temporary housing accommodations for families displaced due to property damage events, and offers additional services including furniture shopping, home design, and property listing. Our goal is to create a comfortable and peaceful living environment for families navigating through the disruption caused by such incidents.

This Acceptable Use Policy ("AUP") outlines the standards and guidelines for acceptable use of the ALE Housing Solutions website and services. These Terms and Conditions ("Terms") govern your access to and use of our website and its associated services. 

By accessing or using the ALE Housing Solutions website ("Website"), you acknowledge that you have read, understood, and agree to be legally bound by these Terms and all applicable laws and regulations. These Terms constitute a legally binding agreement between you ("User" or "you") and ALE Housing Solutions ("Company," "we," "us," or "our").

YOU UNDERSTAND THAT BY USING THE SITE AFTER THE EFFECTIVE DATE, YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS, IF YOU DO NOT ACCEPT THE TERMS AND CONDITIONS IN ITS ENTIRETY, YOU MUST NOT ACCESS OR USE THE SITE AFTER THE EFFECTIVE DATE EXCEPT AS PERMITTED BY THE SITE TERMS OF USE.

ALE Housing Solutions reserves the right to update or modify these Terms at any time without prior notice. Your continued use of the Website after any changes indicates your acceptance of the new Terms. We encourage you to review these Terms periodically for any updates or changes.

If you have any questions, concerns, or feedback regarding these Terms, please contact us at [contact information] or via our live chat support available on the Website.

DEFINITIONS

In these Terms and Conditions, the following terms shall have the meanings set out below:

 

"ALE Housing Solutions": Refers to ALE Housing Solutions, the company providing the temporary housing and related services, including the website and its associated features.

"User" or "You": Refers to any individual or entity accessing or using the ALE Housing Solutions website and services.

"Services": Refers to the various services offered by ALE Housing Solutions, including but not limited to temporary housing accommodations, furniture shopping, design services, and insurance verification.

"Website": Refers to the ALE Housing Solutions website and all related webpages and content, including subdomains and mobile applications.

"Content": Refers to all text, graphics, images, music, software, audio, video, information, or other materials available on the website.

SCOPE

These Terms are intended to supplement and not to replace any existing agreements between you and us regarding services offered. Your use of the website is at user discretion and at your sole risk.  ALE Housing Solutions is not responsible for any harm that may result or arise out of use of the website.

3. GENERAL USE OF THE WEBSITE

Users are granted permission to access and use the website for lawful and legitimate purposes only. This includes, but is not limited to, accessing information, submitting inquiries, and engaging in communication with ALE Housing Solutions or other users in a respectful and courteous manner. Users must comply with all applicable laws, regulations, and this AUP when accessing and using the website.

While using the website, users agree to refrain from engaging in any activities that may disrupt or interfere with the operation of the website or compromise its security. This includes, but is not limited to, attempting to gain unauthorized access to the website, introducing malicious code or software, or engaging in any other activity that may harm or impair the functionality of the website.

Furthermore, users must not use the website for any illegal purposes or activities, such as fraud, identity theft, or distribution of counterfeit or pirated content. Any unauthorized use of the website or violation of this AUP may result in immediate suspension or termination of access to the website, as well as legal action as deemed necessary by ALE Housing Solutions.

4. PROHIBITED ACTIVITIES

Users are prohibited from engaging in any activities that violate this Acceptable Use Policy (AUP) or applicable laws and regulations. Prohibited activities include, but are not limited to, the following:

Illegal Activities: Users must not use the ALE Housing Solutions website for any unlawful purposes, including but not limited to fraud, identity theft, unauthorized access to computer systems, distribution of malware, or any other criminal activities.

Harmful Activities: Users must not engage in activities that may harm or interfere with the operation of the website or its services. This includes but is not limited to initiating denial-of-service attacks, spreading viruses or other harmful software, or attempting to disrupt the website's functionality.

Misuse of Content: Users are prohibited from copying, distributing, modifying, or creating derivative works from any content on the ALE Housing Solutions website without prior written permission from ALE Housing Solutions or the respective content owners. This includes but is not limited to text, images, videos, and software.

Unauthorized Access: Users must not attempt to gain unauthorized access to the website, other user accounts, or any computer systems or networks connected to the website. This includes but is not limited to hacking, password mining, or any other unauthorized means.

Spamming and Phishing: Users must not use the website to send unsolicited messages (spam) or engage in phishing activities to collect personal information from other users. This includes but is not limited to sending bulk emails, posting spam comments, or using deceptive tactics to obtain sensitive information.

Intellectual Property Infringement: Users must not upload, post, or otherwise transmit any content that infringes on the intellectual property rights of others. This includes but is not limited to copyrighted material, trademarks, trade secrets, or patents.

Misrepresentation and Fraud: Users must not provide false information or engage in fraudulent activities through the website. This includes but is not limited to impersonating another person or entity, providing false contact information, or misrepresenting affiliation with ALE Housing Solutions.

5. USER-GENERATED CONTENT

By contributing content to the ALE Housing Solutions website, users affirm and agree to adhere to these guidelines and confer upon ALE Housing Solutions the requisite rights to utilize their submitted content in accordance with this policy.

Users are invited to contribute content, such as comments, reviews, and posts, that is pertinent and respectful. By submitting content, users confer upon ALE Housing Solutions a non-exclusive, royalty-free, global license to utilize, reproduce, modify, and distribute the content. Nevertheless, users retain ownership of their submitted content and are accountable for ensuring its compliance with applicable laws and regulations.

While ALE Housing Solutions endeavors to uphold a welcoming and informative online community, users must abstain from submitting content that is detrimental, offensive, illicit, or otherwise contravenes the Acceptable Use Policy. This encompasses content that is defamatory, discriminatory, or infringes upon the rights of others.

ALE Housing Solutions reserves the prerogative to remove or amend any user-generated content that violates these guidelines or is deemed unsuitable. Users who habitually contravene these guidelines may face account suspension or termination, at the discretion of ALE Housing Solutions.

6. SECURITY MEASURES

Users are responsible for maintaining the security of their account credentials, including usernames and passwords. They must ensure that their passwords are strong and kept confidential. Any unauthorized use of an account should be reported to ALE Housing Solutions immediately.

In the event of a security breach or suspected unauthorized access, users must promptly notify ALE Housing Solutions. This allows the necessary steps to be taken to investigate the incident and implement any required security measures to protect user data and the integrity of the website.

ALE Housing Solutions employs industry-standard security measures to safeguard user information and prevent unauthorized access or disclosure. However, users should also take precautions to protect their personal information and exercise caution when accessing the website from public or unsecured networks.

By adhering to these security measures and cooperating with ALE Housing Solutions in the event of a security incident, users can help maintain a safe and secure environment for themselves and others accessing the ALE Housing Solutions website.

7. ENFORCEMENT AND REPORTING

By enforcing the AUP and providing mechanisms for reporting violations, ALE Housing Solutions aims to foster a safe and respectful online community for all users. Cooperation from users in reporting violations helps ensure that the AUP is upheld and that the website remains a trusted and valuable resource for its users.

Violation of the AUP may result in various consequences, including account suspension, termination, or other actions deemed appropriate by ALE Housing Solutions. These actions are taken at the discretion of ALE Housing Solutions and are intended to ensure compliance with the AUP and maintain the integrity of the website and its services.

Users who encounter violations of the AUP by other users are encouraged to report such incidents to ALE Housing Solutions. Reports should include detailed information about the alleged violation, such as the nature of the violation, the user(s) involved, and any relevant evidence or documentation.

ALE Housing Solutions takes reports of AUP violations seriously and will investigate them promptly. Users who submit false or malicious reports may be subject to disciplinary action themselves. However, users who report violations in good faith will not face retaliation or adverse consequences for doing so.

8. DISCLAIMER OF WARRANTIES

By accessing or using the ALE Housing Solutions website and services, users acknowledge and accept the limitations of warranties set forth in this disclaimer. This disclaimer applies to the fullest extent permitted by law and does not affect any statutory rights that may apply under applicable laws or regulations

ALE Housing Solutions provides the website and its services on an "as is" and "as available" basis, without any warranties or representations of any kind, express or implied. This means that ALE Housing Solutions does not guarantee the accuracy, completeness, reliability, or timeliness of the information, content, or services provided on the website.

Users acknowledge and agree that their use of the website and services is at their own risk. ALE Housing Solutions makes no warranties regarding the availability, accessibility, or uninterrupted operation of the website, nor does it warrant that the website will be error-free, secure, or free from viruses or other harmful components.

Furthermore, ALE Housing Solutions disclaims any warranties or representations regarding the suitability, quality, or fitness for a particular purpose of the website or its services. This includes any warranties related to the accuracy, reliability, or 


 

usefulness of any information, content, products, or services obtained through the website.

Users understand and agree that any reliance on the information, content, or services provided on the ALE Housing Solutions website is solely at their own risk. ALE Housing Solutions is not liable for any damages or losses arising from the use of the website, including but not limited to direct, indirect, incidental, consequential, or punitive damages.

9. LIMITATION OF LIABILITY

By accessing or using the ALE Housing Solutions website and services, users agree to waive any claims or rights to recover damages from ALE Housing Solutions beyond the limitations set forth in this clause. Users further acknowledge that they are solely responsible for evaluating and assuming any risks associated with the use of the website and services.

ALE Housing Solutions shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising out of or in connection with the use of its website or services. This includes, but is not limited to, damages for loss of profits, revenue, data, or other intangible losses, even if ALE Housing Solutions has been advised of the possibility of such damages.

Users acknowledge and agree that ALE Housing Solutions' liability for any claims, damages, or losses arising from the use of its website or services shall be limited to the fullest extent permitted by law. This limitation of liability applies regardless of the legal theory under which such claims, damages, or losses arise, including but not limited to contract, tort, negligence, or strict liability.

In no event shall ALE Housing Solutions' total liability to any user for all claims, damages, or losses exceed the amount paid by the user, if any, for accessing or using the website or services during the twelve (12) months immediately preceding the event giving rise to liability.

Users acknowledge that the limitations of liability set forth in this clause are reasonable and necessary to protect the interests of ALE Housing Solutions, its affiliates, partners, and licensors. These limitations apply to the fullest extent permitted by applicable law and shall survive any termination or expiration of the Terms of Service or any other agreement between ALE Housing Solutions and its users.

10. AMENDMENTS TO THE POLICY

ALE Housing Solutions reserves the right to modify or amend this AUP at any time, with or without prior notice. Any changes to the AUP will be effective immediately upon posting the revised version on the ALE Housing Solutions website. Users are encouraged to review the AUP regularly to stay informed about any updates or modifications.

By continuing to access or use the ALE Housing Solutions website after the posting of any revised version of the AUP, users acknowledge and agree to abide by the updated terms and conditions. Failure to review the AUP or objections to changes made to the policy does not relieve users of their obligations under the revised AUP.

ALE Housing Solutions may notify users of significant changes to the AUP through email or other means deemed appropriate by ALE Housing Solutions. However, it is the responsibility of users to regularly check the AUP for updates and revisions. Users who do not agree with the revised AUP must discontinue their use of the ALE Housing Solutions website and services.

ALE Housing Solutions reserves the right to modify, suspend, or terminate any aspect of the website or services at any time, including the AUP, without liability to users or third parties. Such actions may be taken for reasons including, but not limited to, compliance with legal requirements, security concerns, or changes in business operations.

Users are encouraged to contact ALE Housing Solutions with any questions or concerns regarding changes to the AUP or to seek clarification on any aspect of the policy. ALE Housing Solutions is committed to maintaining transparency and providing users with the necessary information to understand and comply with the AUP.

11. OPERATION, AVAILABILITY, AND FUNCTIONALITIES OF THE WEBSITE

By accessing or using the ALE Housing Solutions website, users acknowledge and accept that ALE Housing Solutions shall not be liable for any losses or damages arising from the operation, availability, or functionalities of the website, including but not limited to direct, indirect, incidental, consequential, or punitive damages.

ALE Housing Solutions endeavors to maintain the website and its functionalities in a reliable, secure, and efficient manner. However, users acknowledge and agree that the website and its services are provided on an "as is" and "as available" basis, without any warranties or representations of any kind, whether express or implied.



 

While ALE Housing Solutions strives to ensure the uninterrupted availability and accessibility of the website, users acknowledge that occasional downtime or disruptions may occur due to maintenance, upgrades, or unforeseen circumstances. ALE Housing Solutions shall not be liable for any losses or damages incurred as a result of such downtime or disruptions.

Users understand that the functionality of the website may vary depending on factors such as internet connectivity, device compatibility, and software configuration. ALE Housing Solutions makes no guarantees regarding the compatibility or performance of the website on all devices or platforms.

ALE Housing Solutions reserves the right to modify, suspend, or terminate any aspect of the website or its services at any time, with or without prior notice. This includes but is not limited to changes in website functionality, features, or content, as well as the addition or removal of services.

12. Customer Support: If you have any questions, concerns, or feedback regarding these AUP, you can contact ALE Housing Solutions' customer support team through the following methods:

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